Your satisfaction is important to us. We want you to feel confident when purchasing our products, which is why every order is protected by our 60-day money back guarantee.
If you are not completely satisfied with your purchase, you have 60 days from the date your order is shipped to request a refund. This gives you enough time to try the product and decide whether it meets your expectations.
We recommend using the supplement consistently for a reasonable period so that you can properly evaluate how it works for you. However, if you feel the product is not right for you, you are welcome to request a refund within the allowed timeframe.
Return Eligibility
All product bottles purchased through our official website can be returned within 60 days after the shipping date. You will receive an email confirmation when your order is shipped, and this email will help you track the beginning of the refund period.
To qualify for a refund, all bottles from your order must be returned to the address listed below.
Return Address
Please send your returned bottles to the following address:
19655 East 35th Drive, Suite #100
Aurora, CO 80011
United States
Please note that return shipping costs are the responsibility of the customer.
If you ship your return before the end of the 60-day period, your refund will still be processed even if the package arrives a few days later.
Refund Processing
Once we receive your returned package, our team will review the return and process the refund. Refunds are typically issued within a few business days after the returned items are received.
You will receive an email confirmation once the refund has been successfully processed.
How to Request a Refund
Follow these simple steps to request a refund:
Confirm that your order is still within the 60-day refund period starting from the shipping date.
Complete the Return and Refund Form that was included with your order.
Send all product bottles to the return address provided above.
Wait for confirmation once your refund has been processed.
Need Assistance?
If you have questions about your order or need help with the return process, our support team is ready to assist you.
Email: support@infinityhealthlabs.com
We are here to make sure your experience is smooth and to keep you informed throughout the entire refund process.